About Us

Building Intelligence for Better Decisions.

Pinpoint Diagnostics Group was created to give commercial property owners, managers and professionals a clearer understanding of the buildings they are responsible for.

See Beyond the Surface.™

Know more.
Plan smarter. Protect your assets

Independent Assessment

Focused on documenting conditions — not selling repairs.

Multiple Diagnostic Methods

Visual, aerial, thermal and moisture information where appropriate.

Commercial Focus

Designed for commercial and institutional properties.

Professional Documentation

Clear, visual reporting that creates a permanent record.

Actionable Information

Findings organized to help determine priorities and next steps.

Scalable Methodology

A consistent approach for single buildings or entire portfolios.

What you see

What we see

See Beyond the Surface™

More Than an Inspection. Building Intelligence.

Some of the most costly building problems aren’t visible from the surface. That’s why Pinpoint uses an integrated diagnostic approach — combining visual observations, aerial imagery, thermal data, moisture investigation and building history to provide a more complete picture.

We don’t rely on one technology. We use the right combination of information to understand the condition of the asset.

Our Purpose

Information Before Intervention.

Pinpoint’s role is to help clients understand existing conditions before significant repair or replacement decisions are made. Our assessment process is focused on investigation, documentation and reporting rather than generating construction work.

Diagnose first. Decide second.

Our Clients

Built for Commercial Properties.

We work with organizations across Canada, including:

Experience. Technology. Independence. Real result.

See Beyond the Surface™

Buildings Are Expensive Assets.

The decisions made about maintaining, repairing and replacing their components can involve tens of thousands — or millions — of dollars. Those decisions shouldn’t begin with assumptions. They should begin with information.

See Beyond the Surface.™

Understand the condition. Document the evidence. Make informed decisions.

Our Leadership

A Partnership Built on Complementary Expertise.

Pinpoint combines decades of business development and national operations experience with deep roofing and building-envelope expertise. Together, we’ve created a company focused on one objective — providing accurate, independent building intelligence.

Todd Croden

Co-Founder & Managing Director

Todd Croden

Co-Founder & Managing Director

Frequently asked questions

What is Pinpoint Diagnostics Group?

Pinpoint Diagnostics Group is an independent building-diagnostics company that helps commercial property owners, managers and professionals understand the condition of their buildings, using visual, aerial, thermal and moisture investigation.

What does “independent” mean at Pinpoint?

Pinpoint documents conditions rather than selling repairs. Its assessments focus on investigation, documentation and reporting, not on generating construction work, so recommendations are not tied to a repair or replacement contract.

What does “Diagnose first. Decide second.” mean?

It means clients should understand the existing condition of a roof or building before making major repair or replacement decisions, because those decisions can involve tens of thousands or millions of dollars.

What diagnostic methods does Pinpoint use?

An integrated approach: visual observation, aerial imagery, thermal data, moisture investigation and building history, combined to give a more complete picture than any single technology.

Who does Pinpoint work with?

Property managers, building owners, municipalities, facility managers, insurance professionals, engineers and consultants, construction companies and industrial property owners across North America.